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Benefits Trends


Workforce dynamics

Four generations represented:

4% Gen Z (18-22)
37% Millennials (23-38)
36% Gen X (39-54)
21% Baby boomers (55-73)
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41% are likely to look for a new job in the next 12 months.
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44% have children under 26 covered on their health plan.
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62% have been at their company for five or more years and 17% for less than two years.
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55% say their current level of burnout due to work is moderate to very high.

Fragile financials

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39% couldn’t go a month without a paycheck.
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52% couldn’t afford an out-of-pocket expense of $1,000 or more if an unexpected serious illness or accident occurred today.
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44% have held off on seeing a medical professional because of cost concerns.
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63% who have more than one job or “gig” say it’s to help make ends meet.

Benefits preference and enrollment

Most essential insurance plans*:

1 Major medical/health
2 Dental
3 Vision
4 Life
5 Critical Illness

* Participants ranked first, second or third most necessary.

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38% say the ongoing national debate about health care has helped them better understand their options.
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24% say the health care debate has made them more confused about their choices.
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71% of employees are enrolled in major medical/health insurance through their employer.
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91% of employees enrolled in supplemental insurance say the coverage helps to protect their financial security.

Most desired nontraditional benefits*:

1 Flexible work schedule
2 Wellness stipend
3 Health advocacy or medical bill negotiation
4 Employee assistance program
5 Identity theft protection

* Participants ranked first, second or third most necessary.

Power of benefits

Employees say their benefits package is extremely or very important to their:

74% financial health
69% job satisfaction
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63% rank health benefits as one of the top-three most important aspects of looking for a new job.
About the Study

The 2020-2021 Aflac WorkForces Report is the 10th annual research study examining benefits trends and attitudes. The surveys, conducted by Kantar, captured responses from 1,200 employers and 2,000 employees across the United States in various industries.

Archived Results

View previous Aflac WorkForces Report research:

- 2018 AWR Findings
- 2017 AWR Findings
- 2016 AWR Findings
- 2015 AWR Findings
- 2014 AWR Findings