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Business Owners

Individuals & Families

Learn how Aflac pays cash benefits to help with out-of-pocket expenses that your major medical may not cover.
Business Owners

Aflac lets you provide your employees with outstanding benefits without costing you a penny.
Agents

Explore the unlimited potential and flexibility that comes with the opportunity to become an Aflac insurance agent.
Brokers

Offer your clients better benefit options with Aflac supplemental insurance policies.

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About the Study

The 2019-2020 Aflac WorkForces Report is the ninth annual Aflac employee benefits study examining benefits trends and attitudes. Conducted by Kantar on behalf of Aflac, the study captured responses from 2,000 employees and 1,200 employers across the United States in various industries.

The 2019-2020 Aflac WorkForces Report was conducted between Sept. 25 and Oct. 17, 2019, prior to the COVID-19 crisis. Consequently, the data doesn’t reflect changes taking place in the workforce as a result of the pandemic. In these challenging times, health insurance, benefits programs and financial security continue to be important for and their employees. The Aflac survey provides insight into issues that are, perhaps, even more relevant in the current environment – like the rising cost of health care, influence of paid family leave and rising out-of-pocket expenses. It is in this spirit that we share the data included in the ninth annual Aflac WorkForces Report.

Aflac herein means American Family Life Assurance Company of Columbus and/or American Family Life Assurance Company of New York and/or Continental American Insurance Company and /or Continental American Life Insurance Company.

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© 2020 AFLAC INCORPORATED

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Individual coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York.
Worldwide Headquarters | 1932 Wynnton Road | Columbus, GA 31999

^†One Day Pay^SM is available for certain individual claims submitted online through the Aflac SmartClaim® process. Claims may be eligible for One Day Pay processing if submitted online through Aflac SmartClaim®, including all required documentation, by 3 p.m. ET. Documentation requirements vary by type of claim; please review requirements for your claim(s) carefully. Aflac SmartClaim® is available for claims on most individual Accident, Cancer, Hospital, Specified Health, and Intensive Care policies. Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Individual Company Statistic, 2019.

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