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Customer Service

800.992.3522

E-Mail Customer Service

Mailing Address

Aflac

1932 Wynnton Road

Columbus, GA 31999

Aflac NY Customer Service

800.366.3436

877.844.0201 (fax)

E-Mail Customer Service

Medicare Supplement Policyholders

If your Medicare Supplement Policy was issued on or after 10/01/2012, call us at 855.207.2078.

If your Medicare Supplement Policy was issued prior to 10/01/2012, call us at 800.992.3522.

Aflac NY Corporate Employment

518.438.0764

Aflac NY Job Search

Broker Relations

888.861.0251

Corporate Recruiting

E-Mail Corporate Recruiting

Reporting Fraud

800.578.3107

siu@aflac.com

Sales Opportunities

800.488.1771

Frequently Asked Questions

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Contact Us

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Claims

How do I submit a claim?
What information will I need to include with my claim?
How do I sign up for Direct Deposit and how long will it take?
How do I check the status of my claim?

One Day Pay

What is ONE DAY PAYSM, and how can I use it?

Policy Services

Where do I mail my payment, including overnight payments?
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Who is my agent and how can I contact them?
How do I apply for Aflac coverage?
How do I sign up for online services for my Aflac business account?
How can I continue my policy once I’ve left my job?
How do I reinstate my policy?

General

Do you sell major medical insurance?
Do you sell auto and home (property and casualty) insurance?