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Archived Results - 2020

Archived AWR results reveal key trends

Browse for previous Aflac WorkForces Report research

2020 Aflac WorkForces Report for Businesses Overview

The Aflac WorkForces Report examines the issues impacting employee benefits. Data from the 10th annual Aflac WorkForces Report shows the impact health care reform is having in the workplace, the widening gap between companies that actively leverage benefits as part of their business strategy and those who do not, and the growing importance of voluntary benefits to workers.

- Download the Executive Summary

Company Size Fact Sheets

When it comes to benefits, the size of your workforce plays a significant role in shaping your programs.

- Small Companies
- Medium-sized Companies
- Large Companies

Industry Segment

2020 Aflac WorkForces Report results for benefits decision-makers and employees from the education industry.

- Construction
- Education
- Financial Services
- Government
- Health Care
- Manufacturing
- Private Sector
- Professional Services
- Public Sector
- Retail
- Technology

Trends and Topics

The 2020 key attitudes and trends

- Top 10 Trends and Topics
- Pandemic Underlines Open Enrollment Decisions
- Financial Insecurity Implications for the U.S. Workforce
- The vast majority of employers plan to maintain their benefits programs
- A virtual benefits enrollment experience is the future – now
- Virtual wellness and telemedicine options rise
- Cost continues to be the greatest barrier for employers to offer benefits
- Employers choose supplemental insurance and benefits advisors to meet workforce needs and demands
- Financial security continues to be a major concern for Americans, and health care costs are a strong contributing factor
- Surprise out-of-pocket costs have a big effect on the U.S. workforce
- Employees anticipate expanded benefits to help them feel secure at the workplace
- The COVID-19 pandemic was a wake-up call to invest more time on research to understand benefits options better
- Health benefits continue to play an important role in workplace well-being, recruitment and satisfaction

About the Study

The 2023-2024 Aflac WorkForces Report is the 13th annual research study examining benefits trends and attitudes. The surveys, conducted by Kantar, captured responses from 1,201 employers and 2,000 employees across the United States in various industries.