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Monday thru Friday . 8:00 AM - 8:00 PM EST

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Monday - Friday 8:00 AM to 11:00 PM ET
Saturday & Sunday 10:00 AM to 6:00 PM ET

Current time: 1:52 pm EDT
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By hitting submit, I agree to receive autodialed calls, to include scheduling reminders, and texts from Aflac, an independent contractor Aflac associate, and an Aflac Partner, such as Sutherland Global Services, MG LLC d/b/a TRANZACT or Clear Link Insurance Agency, LLC working at Aflac’s request, at the number provided. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. I understand I may also receive text messages about the status of my Aflac application and am not required to provide my consent as a condition of accessing Aflac’s website or purchasing Aflac’s products.

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What's Your Story

How has Aflac helped you as a policyholder or as a business owner/HR decision maker? We want to hear from you! Please take a few moments to complete the form below, and tell us your Aflac story—or you can e-mail your story directly to

If you have a question or an issue about a claim, please e-mail us or call us toll free at 1-800-99-AFLAC (1-800-992-3522).

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Please let us know if you agree to allow us to share your story and contact you about the possibility of developing an article around your Aflac experience.

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Customer Service

1932 Wynnton Road
Columbus, GA 31999