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Business Hours

Monday thru Friday . 8:00 AM - 8:00 PM EST

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Monday - Friday 8:00 AM to 11:00 PM ET
Saturday & Sunday 10:00 AM to 6:00 PM ET
Aflac will be closed on Monday, May 28, 2018.

Current time: 1:52 pm EDT
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What's Your Story

How has Aflac helped you as a policyholder or as a business owner/HR decision maker? We want to hear from you! Please take a few moments to complete the form below, and tell us your Aflac story—or you can e-mail your story directly to

If you have a question or an issue about a claim, please e-mail us or call us toll free at 1-800-99-AFLAC (1-800-992-3522).

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Please let us know if you agree to allow us to share your story and contact you about the possibility of developing an article around your Aflac experience.

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Customer Service

1932 Wynnton Road
Columbus, GA 31999