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About MyAflac

MyAflac is an online customer portal we created just for you. It’s your go-to tool for managing your policy, filing a claim, and everything in between. Let’s get started.

Log In / Register

What is MyAflac?

MyAflac will help make your life a little simpler. It’s secure and easy to use, so you have more time for living the life you love.

Here’s what you can do on MyAflac:

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View and manage your policies

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File claims and view claims status

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View status changes made to your policy

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Enroll in Aflac Always

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View your agent's contact information

Log In / Register

Managing Your Policy

We’re here to make managing your policy easy. Sometimes, it helps to have a little direction before jumping in.

Simply click on a topic, follow the steps, and you’ll be updating information and changing beneficiaries like a champ in no time.

  • 1.

    Change a beneficiary

    A beneficiary is someone you designate to receive possible payment due to your will, life insurance policy, annuity, trust or other contract. To change a beneficiary, simply:

    • Log into MyAflac.com.
    • Click on 'My Policies'
    • Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
    • Click on 'Change Beneficiary Online' in the right-hand section under 'Online Policy Changes'.
  • 2.

    Add or remove someone from your policy

    To add someone:

    • Log into MyAflac.com.
    • Click on 'My Policies'
    • Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
    • Click on 'Add Person' in the right-hand section under 'Make Policy Changes'.

    To remove someone:

    • Log into MyAflac.com.
    • Click on 'My Policies'
    • Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
    • Click on 'Remove Person Online' in the right-hand section under 'Online Policy Changes'.
    • .
  • 3.

    Change your name

    • Log into MyAflac.com.
    • Click on 'My Policies'
    • Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
    • Click on 'Change Name Online' in the right-hand section under 'Online Policy Changes'.
  • 4.

    Order a policy ID card

    • Log into MyAflac.com.
    • Click on 'My Policies'
    • Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
    • Click on 'Order Policy ID Card' in the right-hand section under 'Make Policy Changes'.
  • 5.

    Reinstate a policy

    • Log into MyAflac.com.
    • Click on 'My Policies'
    • Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
    • Click on 'Reinstate Policy' in the right-hand section under 'Make Policy Changes'.
  • 6.

    Signing up for Direct Deposit

    Direct Deposit makes life easier, but with Aflac, it’s even better. Direct Deposit is the fastest way to get claims deposited through One Day PaySM.

    • Log into MyAflac.com.
    • Click on 'Direct Deposit' and follow the steps.
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Understanding Your Policy

What does that word mean?! Sometimes insurance industry lingo can be hard to understand, but never fear! We’re here to unpack all the terms for you.

Learn More

Understanding Your Policy

What does that word mean?! Sometimes insurance industry lingo can be hard to understand, but never fear! We’re here to unpack all the terms for you.

Learn More
Learn More

Protect your benefits with Aflac Always®

When you enroll in Aflac Always®, your benefits are protected through automatic payments even if you change jobs, your employer stops providing payroll deductions for your premium or you retire.

Learn More

When life changes, Aflac Always® helps you keep your benefits.

With Aflac Always®, you keep the policy just the way it’s always been – even if you change jobs, retire or your employer stops providing payroll deductions for your premium And activating Aflac Always is quick, easy and free.

With Aflac Always®:

You keep the policy just the way it’s always been

Keep your insurance policies without having to do any extra paperwork, and lock in the same premium rate you enjoyed with your employer.*

Choose your payment method

Select your payment frequency and method – either credit card or bank draft.

It’s ready to go to work for you, 24/7

Should you ever change jobs or retire, Aflac Always® is ready to step in to help ensure you keep your coverage.

To register, simply log in to myaflac.com, select Aflac Always® and enter your payment information.

*Premium rates may vary for residents of New York.