View and manage your policies
File claims and view claims status
View status changes made to your policy
Enroll in Aflac Always
View your agent's contact information
We’re here to make managing your policy easy. Sometimes, it helps to have a little direction before jumping in.
Simply click on a topic, follow the steps, and you’ll be updating information and changing beneficiaries like a champ in no time.
Change a beneficiary
A beneficiary is someone you designate to receive possible payment due to your will, life insurance policy, annuity, trust or other contract. To change a beneficiary, simply:
Add or remove someone from your policy
To add someone:
To remove someone:
Change your name
Order a policy ID card
Reinstate a policy
Signing up for Direct Deposit
Direct Deposit makes life easier, but with Aflac, it’s even better. Direct Deposit is the fastest way to get claims deposited.
When life changes, Aflac Always® helps you keep your benefits.
With Aflac Always®, you keep the policy just the way it’s always been – even if you change jobs, retire or your employer stops providing payroll deductions for your premium And activating Aflac Always is quick, easy and free.
With Aflac Always®:
You keep the policy just the way it’s always been
Keep your insurance policies without having to do any extra paperwork, and lock in the same premium rate you enjoyed with your employer.*
Choose your payment method
Select your payment frequency and method – either credit card or bank draft.
It’s ready to go to work for you, 24/7
Should you ever change jobs or retire, Aflac Always® is ready to step in to help ensure you keep your coverage.
To register, simply log in to myaflac.com, select Aflac Always® and enter your payment information.
*Premium rates may vary for residents of New York.