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Employees don't purchase insurance, hoping to file a claim. They purchase it for added peace of mind, knowing help will be there when life takes a turn.
That's why a carrier's ability to pay claims quickly, accurately and fairly should be a critical consideration when evaluating benefits solutions.
Aflac delivers on its promise
For more than 70 years, Aflac has been there for policyholders during some of life's most challenging moments. Today, that commitment remains as strong as ever.
Aflac claims at a glance
Over 2.8 billion in claims were paid in 2025.1
Most claims are paid within 3 business days.1
Connected Claims Technologythat enables a single claims experience across multiple eligible Aflac group coverages.
When an employee experiences a covered event, they need confidence that their carrier will be there. Aflac stands behind its promise by making claims simple, efficient and customer-focused.
One claim, multiple coverages – less hassle
With Connected Claims, benefits can be reviewed across multiple Aflac group plans through one single claims experience.
The result?
A better claims experience benefits everyone
For employees
When employees see their benefits working as intended, they can gain greater appreciation for the coverage they've elected and the employer who made it available.
For employers
A strong claims experience can influence how employees perceive their overall benefits package.
When employees successfully use their benefits, employers can experience:
Simply put, benefits only deliver value when employees can successfully use them.
Help your clients choose a carrier they can count on
With decades of claims expertise, billions of dollars paid in benefits and innovative capabilities like Connected Claims, Aflac helps ensure employees receive the support they need while helping employers maximize the value of their benefits program.
Aflac: fast, accurate and fair
Contact your Aflac representative to start working with a carrier that truly cares. Or, visit Aflac.com/brokers to learn more.
1 Aflac internal data
This is for informational purposes, for broker-facing audiences only. This information is not approved to distribute to prospective insureds, to prospective accounts or to use as a solicitation. Misrepresenting this, or any, information to solicit or induce an insured to lapse, forfeit or surrender an insurance policy is prohibited by law. Any use not specifically permitted herein is strictly prohibited. Aflac includes Aflac and/or Aflac New York and/or Continental American Insurance Company (CAIC) and/or Continental American Life Insurance Company.
N2600269
EXP 9/27
