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Aflac Customer Privacy Policy (GLBA)

Notices of Information We Share Pursuant to State and Federal Laws: Under various state laws and the Gramm-Leach-Bliley Act, insurers and agents must describe their information practices in addition to providing a HIPAA Notice of Privacy Practices.

Aflac policyholders select your appropriate notice or form below:

CAIC certificate holders select your appropriate form below:

Notice of Privacy Practices (HIPAA)

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule provides individuals with the right to receive a notice that describes (1) how their individual health information, personal information and other protected health information (“PHI”) may be used and/or disclosed, (2) their privacy rights with respect to their PHI (including their right to access their PHI and other rights), and (3) Aflac’s obligations with respect to that information. Aflac is fully committed to its compliance with the HIPAA Rules, including the Privacy Rule, in safeguarding PHI.

For its HIPAA-covered insurance policies, Aflac is federally mandated to send a notice (Notice of Privacy Practices) to its insureds and to post the notice on its website. You should be aware that your state law may provide additional access and amendment rights to you which differ from those granted by HIPAA. If you would like additional information concerning the collection and disclosure of PHI and your rights under state law to access and amend such information, it will be furnished upon request. Please e-mail your request to privacyoffice@aflac.com. If you are a CAIC account or certificate holder, please email your request to aflacgroupprivacyoffice@aflac.com.

In order to access Aflac’s HIPAA Notice of Privacy Practices, please select from the appropriate options below:

Aflac policyholders:

CAIC certificate holders access your notice using the link below