Since the founding of our company in 1955, we've put the customer first by reminding ourselves daily of the promises we've made to those we insure. By doing so, we've gained the trust of millions of people who count on us to pay claims fairly, promptly when they need us most. Our customers choose Aflac because of our commitment to providing them with the confidence that comes from knowing they have assistance in being prepared for whatever life may bring.
Our company's history began more than six decades ago with the idea of three brothers who saw a need for financial protection when a medical situation occurs.
Our company is made up of a diverse group of people, each person bringing different strengths that have added to the overall success of our organization.
Our strategy for growth in the United States and Japan has remained straightforward and consistent for many years: Aflac develops relevant supplemental insurance products and sells them through expanded distribution channels.
Reaching customers through:
Insuring millions of policyholders and customers:
Aflac is made up of thousands of people whose actions are dedicated to providing exemplary service and solutions for businesses and individuals. It’s important that we accomplish this by staying true to our values and our culture, which embody something we call “The Aflac Way.” Each day, we work to advance our straightforward, time-tested strategy to ensure we protect our customers.
Aflac does business in two of the largest insurance markets in the world, the United States and Japan, and our policies help cover millions of people worldwide. For more than six decades, our strategy for growth in these segments has remained straightforward and consistent – develop relevant supplemental insurance products and sell them through expanded distribution channels.
Aflac’s supplemental insurance products pay cash benefits directly to the policyholder to help protect against income and asset loss when a specific health event or life situation presents financial challenges. In the U.S., Aflac is the No. 1 provider of supplemental health insurance products.1 In Japan, Aflac Life Insurance Japan is the leading provider of cancer and medical insurance policies in force.
1 LIMRA 2021 U.S. Supplemental Health Insurance Total Market Report
*Available as an individual product only.
**Available in both individual and group products. Benefits of group and individual products may vary.