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Our Company

Since the founding of our company in 1955, we've put the customer first by reminding ourselves daily of the promises we've made to those we insure. By doing so, we've gained the trust of more than 50 million people who count on us to pay claims fairly, promptly when they need us most – and fast for eligible claims. Our customers choose Aflac because of our commitment to providing them with the confidence that comes from knowing they have assistance in being prepared for whatever life may bring.

Our Business Operations & Strategy

Our strategy for growth in the United States and Japan has remained straightforward and consistent for many years: Aflac develops relevant voluntary insurance products and sells them through expanded distribution channels.

Relevant Products
Relevant Products icon

Helping protect against:

  • Asset loss
  • Income loss
  • Supplemental medical expenses
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Expanded Distribution Channels
Expanded Distribution Channels icon

Reaching customers:

  • At the work site
  • At home
  • At retail locations
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New Accounts & Customers
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  • More than 50 million people and growing

Aflac is made up of thousands of people whose actions are dedicated to providing exemplary service and solutions for businesses and individuals. It’s important that we accomplish this by staying true to our values and our culture, which embody something we call “The Aflac Way.” Each day, we work to advance our straightforward, time-tested strategy to ensure we protect our customers.

Aflac does business in two of the largest insurance markets in the world, the United States and Japan, and our policies help cover more than 50 million people worldwide. For more than six decades, our strategy for growth in these segments has remained straightforward and consistent – develop relevant voluntary insurance products and sell them through expanded distribution channels.

Aflac U.S.

Aflac is the leader in voluntary insurance sales at the work site in the United States.*

  • Short-Term Disability**
  • Life (term, whole)***
  • Accident***
  • Cancer**
  • Critical Illness***
  • Hospital Intensive Care**
  • Hospital Indemnity***
  • Dental***
  • Vision**

*Source: Eastbridge Consulting Group, Inc. “U.S. VOLUNTARY/WORKSITE SALES REPORT:Carrier results for 2017”. May 2018.
**Available as individual product only
***Available in both individual and group products. Benefits of group and individual products may vary.