Effective Date: October 24, 2025
Welcome! Thank you for visiting an offering of Aflac Incorporated and the Aflac group of insurance companies, including American Family Life Assurance Company of Columbus, its wholly owned subsidiary, American Family Life Assurance Company of New York, and Continental American Insurance Company ("CAIC") and Tier One (the Aflac group of insurance companies are collectively, “Aflac,” “we,” “our” or “us”). Aflac maintains the websites www.aflac.com, www.aflacgroup.com, www.aflacny.com and https://mylogin.aflac.com, and our other related mobile websites, services, tools and other applications (collectively, the “Site”). We, along with our advertising partners and vendors, use a variety of technologies to learn more about how people use the Site. You can find out more about these technologies and how to control them in the information below. As applicable, this policy forms part of the Privacy Policy
- COOKIES AND OTHER TRACKING TECHNOLOGIES: HOW WE USE THEM
- USE OF COOKIES AND TRACKING TECHNOLOGIES BY OUR ADVERTISING PARTNERS
- YOUR COOKIE CHOICES AND HOW TO OPT-OUT
- SOCIAL PLUGINS
- CONTACT US
- COOKIES AND OTHER TRACKING TECHNOLOGIES: HOW WE USE THEM
When you use our Services, we and our third party partners may we use cookies and other tracking technologies on our Site including HTTP cookies, HTML5, web beacons, embedded scripts, and e-tags/cache browsers (as defined below).
We may use tracking technologies for a variety of purposes and to enhance your online experience (e.g., by remembering your log-in status and viewing preferences for when you later return to the Site). These may include tracking technologies that last only for the session and are deleted when you exit your browser, as well as persistent tracking technologies that remain on your computer until you delete them.
We also may use first- and third-party cookies. First-party cookies are used and controlled by us to provide services on the Site. Third-party cookies are controlled by third parties, such as for the purposes of advertising and analytics.
Some tracking technologies are necessary operations and always active, while others are optional. Our Site uses the following categories of cookies:
- Necessary Operations: We process data we consider necessary for the website to function and operate, regulate and monitor user experience, assess attribution internally, control data ingress, comply with laws and your indicated preferences, and provide security. You cannot opt out of this processing. We share this data with trusted service providers but not with third party advertisers or analytics companies.
- Analytics and Performance: We may use tracking technologies that share your data for analytics reasons with service providers. This allows us to work with service providers to process data related to traffic sources, visits, and site interactions to provide analytics. If you opt into Analytics and Performance, we may share certain data with service providers. This information includes but is not limited to analyzing traffic sources, visits, and site interactions. If you opt out of Analytics and Performance, we may have less information to be able to make improvements to our products and services.
- Functional: We may use tracking technologies to share your data to help us provide a more personalized experience. Functional cookies enable a website to remember choices you have made in the past, like what language you prefer or what your username and password are so you can automatically log in. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then these services may not function properly.
- Advertising: We use tracking technologies that share your data with third parties for personal advertising and measurement of advertising effectiveness. These external companies may use this data to build a profile of your interests and show you relevant advertisements on other sites. If you opt into advertising tracking technologies, including cookies and web beacons, some personal data— excluding activity when you're logged in—may be shared for advertising purposes. Personal data that may be shared include IP addresses and email addresses. If you opt out of advertising tracking technologies, you may experience less personalized and useful advertising.
Please review the Cookie Banner for a list of the tracking technologies that Aflac deploys on its Site by category.
- ADDITIONAL INFORMATION ABOUT THE USE OF ADVERTISING COOKIES AND TRACKING TECHNOLOGIES
We use Advertising tracking technologies to uniquely distinguish your web browser and keep track of information relating to serving ads on your web browser, such as the type of ads shown and the web pages on which the ads appeared.
Some of recipients of data collected via tracking technologies may combine information they collect from our Site with other information they have independently collected relating to your web browser's activities across their network of websites. These companies collect and use this information under their own privacy policies.
A list of third-party partners, their privacy notices, and the opt-out controls they offer can be found in our Cookie Banner. You may also exercise your rights to opt in or out of advertising and targeting-related cookies that are used on our Sites in our Cookie Banner.
You can opt out of additional third-party advertising networks by going to the Network Advertising Initiative's Website at http://optout.networkadvertising.org/?c=1 and following the directions there. We are not responsible for the effectiveness of any such opt-out options.
California residents may be entitled to know the effects of opt-out options under California Business & Professions Code Section 22575(b)(7). The effect of an opt-out, if successful, will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics and internal Site operation purposes).
- YOUR TRACKING TECHNOLOGY CHOICES AND HOW TO OPT-OUT
You have the choice whether to accept the use of cookies and we have explained how you can exercise your rights, below.
You can choose to accept or opt out of the use of tracking technologies on our Site. You may exercise your rights to opt in or out by managing your settings in our Cookie Banner.
In addition, the “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notifications of new cookies, and how to disable existing cookies. For more information about HTTP cookies and how to disable them, you can consult the information provided at http://www.networkadvertising.org/choices/ and http://www.allaboutcookies.org/manage-cookies/.
Please note, however, that without HTTP cookies and HTML5 local storage, you may not be able to take full advantage of all our Site features and some parts of the Site may not function properly.
Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site, or that you will not see our ads on other sites.
- SOCIAL PLUGINS
We also use social plugins on our Site. The social plugins used on the Site are hosted by social media networks such as Facebook, Twitter, and Google+. Your browser sends cookie data to a social media network when loading its related social plugin inside your browser. This data contains information on your use of the Site. If you are registered with the social media network, the data will be associated with your data that is already stored in the social media network. To find out more about the social media networks and their corresponding social plugins, please refer to the information about “Functional” tracking technologies in the Cookie Banner.
- CONTACT US
For any queries in relation to this Cookies and Tracking Technologies Policy you may contact us online, phone us at 1-800-992-3522, or write to us at Aflac Worldwide Headquarters, ATTN: Digital Marketing , 1932 Wynnton Road, Columbus, Georgia 31999.
* Continental American Insurance Company (Aflac Group), a proud member of the Aflac group of insurers, is a wholly-owned subsidiary of Aflac Incorporated and underwrites group coverage. Continental American Insurance Company (Aflac Group) is not licensed to solicit business in New York, Guam, Puerto Rico, or the Virgin Islands. For groups sitused in California, coverage is underwritten by Continental American Insurance Company (Aflac Group). For groups sitused in New York, coverage is underwritten by American Family Life Assurance Company of New York.