Help for those affected by recent natural disasters | Learn More

A message from Aflac

To our policyholders in areas affected by wildfires in designated California counties: Butte, Lake, Mendocino, Napa, Nevada, Orange, Solano, Sonoma, and Yuba, as well as those in areas affected by recent hurricanes in Puerto Rico and the Virgin Islands, please know that the thoughts and prayers of everyone at Aflac are with you. We are working with government agencies that represent all declared disaster areas, including those under emergency order, to ensure we do everything possible to help you. Based on that guidance, we have extended the due dates for policy premiums by 60 days for those living in places that have been declared disaster areas or are under emergency order. If you have a question about your policy or need help, contact us at 800-992-3522. To help with the recovery, Aflac made a $500,000 donation to the American Red Cross, and our employees are making their own private contributions. Please be safe, as the care of you and your families is paramount.

Un mensaje de parte de Aflac

A nuestros asegurados en las áreas afectadas por los recientes huracanes, queremos que sepan que todos en Aflac estamos pensando en, y orando por, ustedes. Estamos trabajando con agencias del gobierno que representan todas las áreas declaradas como zonas de desastre, para asegurarnos de hacer todo lo posible para ayudarles. Basándonos en su consejo, hemos extendido por 60 días las fechas de vencimiento de las primas de las pólizas de aquellos que viven en áreas declaradas como zonas de desastre. Si tiene una pregunta sobre su póliza o necesita ayuda, contáctenos al 800-992-3522. Para ayudar con la recuperación, Aflac ha donado $500,000 a la Cruz Roja Americana y nuestros empleados están efectuando sus propias donaciones. Por favor cuídense, ya que su bienestar y el de sus familias está por encima de todo.

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Aflac Dental provides benefits for periodic checkups and cleanings, x-rays, fillings, crowns, and much more. Smile. This is going to be quick, easy and painless.


How are benefits paid?

Aflac Dental does not coordinate with other insurance, and we pay a flat benefit amount. If the policyholder has assigned benefits to you by presenting their ID card and you are filing the claim, benefits will be paid directly to you. Any payment received, exceeding the amount of the bill, should be provided to the patient. To receive claims payments quickly, enroll in provider direct deposit.

What benefit amount may be payable?

Please click here to access the benefit amounts payable. You will need to enter the policy number and ADA code for the procedure / treatment received.

Accepting Aflac Dental gives you an advantage:

  • No network requirements. You don’t have to join a network of dentists to accept Aflac.
  • No precertification requirements. Give your patients the treatment they need without administrative hassles.
  • No coordination of benefits. Aflac pays benefits (based on the procedure) regardless of other insurance.
  • No deductibles. Policyholders do not have to meet deductibles before benefits are payable.
  • Fast claims processing. Aflac processes most insurance claims within 4 days.

What do you need from the policyholder?

Please ask the Aflac policyholder for their identification card contained within their policy. The ID card will contain the policy number.

Obtain Benefits Information

Claim Submission

Electronic Submission

You may submit the claim electronically to Emdeon. Make sure that Aflac’s payor number (58066) is included on each claim submitted. Inquiries regarding software to handle electronic filing should be directed to your state ADA office.

Hardcopy Submission

Submit the typed claim form directly to:

Aflac Worldwide Headquarters 
Attention: Claims Department 
1932 Wynnton Road 
Columbus, GA 31999-7251


Please call our toll-free number 1-800-99-AFLAC (1-800-992-3522).

Please Provide the Following Information
  • The policyholder’s dental policy number (available on their ID card and enclosed in their policy)
  • The policyholder’s complete name as it is printed on their Aflac Dental ID card
  • The patient’s full name, sex, date of birth, and relationship to the insured
  • The treatment date, specific tooth number, surface or oral cavity area, ADA code and charge for each procedure
  • The patient’s Social Security number (to speed up claim processing)
  • Dependent children are covered up to age 26.