How are benefits paid?
Aflac Dental does not coordinate with other insurance, and we pay a flat benefit amount. If the policyholder has assigned benefits to you by presenting their ID card and you are filing the claim, benefits will be paid directly to you. Any payment received, exceeding the amount of the bill, should be provided to the patient. To receive claims payments quickly, enroll in provider direct deposit.
What benefit amount may be payable?
Please click here to access the benefit amounts payable. You will need to enter the policy number and ADA code for the procedure / treatment received.
Accepting Aflac Dental gives you an advantage:
What do you need from the policyholder?
Please ask the Aflac policyholder for their identification card contained within their policy. The ID card will contain the policy number.
You may submit the claim electronically to Emdeon. Make sure that Aflac’s payor number (58066) is included on each claim submitted. Inquiries regarding software to handle electronic filing should be directed to your state ADA office.
Submit the typed claim form directly to:
Aflac Worldwide Headquarters
Attention: Claims Department
1932 Wynnton Road
Columbus, GA 31999-7251
Please call our toll-free number 1-800-99-AFLAC (1-800-992-3522).