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Providers who participate in direct deposit will have claims payments from Aflac electronically deposited directly into their bank account through Electronic Funds Transfer (EFT).

Once enrolled, you can also elect to receive an Electronic Remittance Advice (ERA) or ANSI 835 transaction, which provides claim payment and remittance details.

Follow the instructions below to enroll in electronic funds transfer/remittance advice:

  1. Download the PDF below.
  2. Fill out the form and fax it to 855.697.1860
  3. Look for an email with further instructions from providers@aflac.com.