Nobody escaped the effects of the COVID-19 pandemic. But if you work in hospitality, it may have hit you differently than it hit others—even if you managed to stay perfectly healthy. And maybe even if you managed to hang onto your job during the height of the lockdowns.
In April 2021 alone, nearly 4 million Americans quit their jobs. Of that number, more than 740,000 came from hospitality.1 In other words, even the hospitality personnel who were still employed a year after COVID-19 muted the industry were ready to leave, thanks to a combination of health concerns, stress and overwork.
The Great Resignation’s impact on hospitality
Dubbed “The Great Resignation,” this shift reveals a discontent with the terms of employment. That’s particularly true in hospitality. In a 2021 survey of former hospitality staffers, 45% said they wanted higher pay—and one-third said they weren’t considering going back to hospitality.2 It’s an industry known for long hours and low pay, driven by people who value customer service over financial gain.
But being of service to people is a valuable, and potentially lucrative, ability that can be useful in many different careers. In fact, transferable skills from hospitality—the ability to connect with people, adaptability and a desire to help others—are the skills that form the bedrock of a sales career with Aflac. The long hours you poured into creating a customer experience for travelers and revelers can work for you financially, and you still get to help people live their lives to the fullest.
Hospitality skills and insurance agents skills are similar
If you become an Aflac agent, we’ll teach you what you need to know—you don’t need to have any experience in insurance or sales. But there are certain qualities of a successful insurance agent that can’t be taught, some of which overlap with the qualities that attract people to work in hospitality, including:
The advantages of becoming an Aflac insurance agent
When you sign up to be an Aflac agent, you’re becoming an independent contractor who is in control of your own schedule. Aflac agents work on commission, so there’s no income ceiling. You can work full time or part time, depending on what your goals are. That doesn’t mean you’re going it alone: You’ll have the backing of a Fortune 500 company and a field organization that will give you the training, resources and tech tools you’ll need to succeed.
“How may I help you?” is something you’re used to asking in hospitality. If you take this step with Aflac, that question can become even more meaningful.
Aflac agents are independent agents of Aflac, and are not employees of Aflac.
1 NPR. “As The Pandemic Recedes, Millions Of Workers Are Saying ‘I Quit.’” PUblished 6.24.2021. Accessed 9.14.2021.
2 Business Insider. “A third of former hospitality workers won’t return to the industry during the labor shortage because they want higher pay, better benefits, and a new work environment.” Published 7.8.2021. Accessed 9.14.2021.
3 Aflac. “How to become an insurance agent.” Accessed 9.14.2021.
4 Danny Meyer. “Setting the Table: The Transforming Power of Hospitality in Business.” Published 2008.
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Aflac agents are independent agents and are not employees of Aflac. Aflac includes Aflac and/or Aflac New York and/or Continental American Insurance Company (CAIC) and/or Continental American Life Insurance Company.
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