Help for those affected by the hurricanes | Learn More

A message from Aflac

To our policyholders in areas affected by the recent hurricanes, please know that the thoughts and prayers of everyone at Aflac are with you. We are working with government agencies that represent all declared disaster areas to ensure we do everything possible to help you. Based on that guidance, we have extended the due dates for policy premiums by 60 days for those living in places that have been declared disaster areas. If you have a question about your policy or need help, contact us at 800-992-3522. To help with the recovery, Aflac made a $500,000 donation to the American Red Cross, and our employees are making their own private contributions. Please be safe, as the care of you and your families is paramount.

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Important details about health care reform for individuals and families with private insurance coverage

With great power comes great responsibility – especially when it comes to health insurance coverage. Health care reform puts you in the driver’s seat for many of your health care decisions, and since you’re already insured through a non-employer plan, you’re already ahead of the curve. Still, there are a few details you’ll want to understand to make sure your plan fits your coverage needs and your budget.

What you need to know:

  • You have more options.
    Health care reform established public government-facilitated marketplaces. This means you can now choose to buy coverage directly through a private insurer or through a government-facilitated marketplace, which can be accessed at
  • Value matters — actuarial value, that is.
    When you start comparing the cost of plans, be sure you’re comparing apples to apples. Health care reform established actuarial value (AV) standards to help you better shop for health insurance. To quickly see the value of a plan, look for the following metal levels: Bronze (60 percent), Silver (70 percent), Gold (80 percent) and Platinum (90 percent). Plans with a higher AV will likely have higher up-front monthly premium costs but offer greater coverage for medical expenses, protecting you from high out-of-pocket costs.
  • You may be eligible for government assistance to purchase health care.
    If you don’t have access to health insurance through an employer, you may qualify for premium subsidies through the Health Insurance Marketplace. These subsidies help make the cost of buying health care coverage more affordable. To learn more and to see if you qualify, visit: Additionally, you may qualify for Medicaid or Medicare. To learn more, visit:
  • Even with major medical coverage, you’re likely to have out-of-pocket costs.
    If you’re seeing higher out-of-pocket medical costs, you aren’t alone. Health care costs are on the rise, and a recent study by The Commonwealth Fund found 29 percent of adults who had been insured all year reported problems paying their medical bills or were paying off medical debt.1 Even with the best medical coverage, it’s important to understand how your plan works and the potential out-of-pocket costs you may encounter. To learn more visit:

What you need to do:

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1. Maintain compliant coverage.
Whether keeping your current plan or purchasing a new one, be sure to get your questions fully answered during benefits enrollment, and choose the plan that fits your coverage needs and your budget.

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2. If you’re employed, request a notice of coverage options from your employer.
Most employers are now required to communicate to employees about health care coverage options, including those offered by the company and those available through your government marketplace. Most employers either provided this notice before Oct. 1, 2013 or within 14 days of hire, but if you didn’t receive one yet, it isn’t too late. The notice will include information about whether you’re offered job-based benefits and if you may be eligible for premium subsidies in the individual market.

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3. Plan for out-of-pocket costs.
Don’t let the unexpected steer you off course. Take advantage of voluntary insurance options to help cover out-of-pocket costs not covered by major medical insurance. To learn more about voluntary insurance, visit:

To learn more about the health care reform, visit:, or