To our policyholders in areas affected by the recent hurricanes, please know that the thoughts and prayers of everyone at Aflac are with you. We are working with government agencies that represent all declared disaster areas to ensure we do everything possible to help you. Based on that guidance, we have extended the due dates for policy premiums by 60 days for those living in places that have been declared disaster areas. If you have a question about your policy or need help, contact us at 800-992-3522. To help with the recovery, Aflac made a $500,000 donation to the American Red Cross, and our employees are making their own private contributions. Please be safe, as the care of you and your families is paramount.
When it comes to paying claims fast, we really fly.
Our system will guide you every step of the way—from filling out the right forms to filing your claim—so your claim can be processed quickly.Log in to Aflac SmartClaim®
Once you’ve filled out the correct forms, you can upload any other required documents electronically. Just use a scanner or take a picture with your phone.
Get your claim in to us before 3:00 PM ET, Monday – Friday, and we’ll have it processed and paid within one business day.