Help for those affected by the hurricanes | Learn More

A message from Aflac

To our policyholders in areas affected by the recent hurricanes, please know that the thoughts and prayers of everyone at Aflac are with you. We are working with government agencies that represent all declared disaster areas to ensure we do everything possible to help you. Based on that guidance, we have extended the due dates for policy premiums by 60 days for those living in places that have been declared disaster areas. If you have a question about your policy or need help, contact us at 800-992-3522. To help with the recovery, Aflac made a $500,000 donation to the American Red Cross, and our employees are making their own private contributions. Please be safe, as the care of you and your families is paramount.

Horas de trabajo

Lunes - Viernes . 8:00 AM - 6:00 PM EST

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Introducing
One Day PaySM

When it comes to paying claims fast, we really fly.

Whether it’s accident, cancer, hospitalization or illness, no one will process and pay your claim faster. Our promise to you is to process and pay, not deny and delay.

There are three simple steps to make sure you get paid quickly:

Computer
USE AFLAC SMARTCLAIM®

Our system will guide you every step of the way—from filling out the right forms to filing your claim—so your claim can be processed quickly.

Log in to Aflac SmartClaim®
Documents
UPLOAD SUPPORTING DOCUMENTS

Once you’ve filled out the correct forms, you can upload any other required documents electronically. Just use a scanner or take a picture with your phone.

Clock
SUBMIT BY 3:00 PM ET

Get your claim in to us before 3:00 PM ET, Monday – Friday, and we’ll have it processed and paid within one business day.

If you still have questions about One Day PaySM, visit our FAQ section.

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