Help for those affected by recent natural disasters | Learn More

A message from Aflac

Ohio Consumers and Field Force members affected by severe storms and flooding beginning on Feb. 19, 2018:

To help provide relief for Ohio policyholders and field force members in counties that have been declared disaster areas by the Ohio Department of Insurance, Aflac has enacted the following measures:

  • 60-day deferment of premium payments coming due, starting on regular premium due date.
  • At least a 60-day (longer, if reasonable) extension of policy provisions that impose a time limit on an insured/claimant to perform an act, including transmittal of information or funds to Aflac.
  • This order will be effective for any premium coming due, or any time limit on insured/claimant action, between February 19, 2018 and May 24, 2018. Any deferment of payment or extension of time limit is not to extend past May 24, 2018.

Indiana Consumers and Field Force members affected by severe storms and flooding beginning on Feb. 15, 2018:

To help provide relief for Indiana policyholders and field force members in counties that have been declared disaster areas by the Indiana Department of Insurance, Aflac has enacted the following measures:

  • Provide a 60-day suspension of policy termination due to late payment in affected counties, and a case by case review in unnamed counties in Indiana
  • Provide a 60-day suspension of producer appointment cancellations due to producer failure to supply proof of renewal of license in affected counties, and a case by case review in unnamed counties in Indiana
  • 60-day suspensions would be enforced for terminations or cancellations falling between February 14, 2018 through May 1, 2018
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Introducing
One Day PaySM

When it comes to paying claims fast, we really fly.

Whether it’s accident, cancer, hospitalization or illness, no one will process and pay your claim faster. Our promise to you is to process and pay, not deny and delay.

There are three simple steps to make sure you get paid quickly:

Computer
USE AFLAC SMARTCLAIM®

Our system will guide you every step of the way—from filling out the right forms to filing your claim—so your claim can be processed quickly.

Log in to Aflac SmartClaim®
Documents
UPLOAD SUPPORTING DOCUMENTS

Once you’ve filled out the correct forms, you can upload any other required documents electronically. Just use a scanner or take a picture with your phone.

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SUBMIT BY 3:00 PM ET

Get your claim in to us before 3:00 PM ET, Monday – Friday, and we’ll have it processed and paid within one business day.

If you still have questions about One Day PaySM, visit our FAQ section.

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