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Benefits Trends

Transportation and Warehouse

Workforce dynamics

Four generations represented:

4% Gen Z (18-22)
29% Millennials (23-38)
41% Gen X (39-54)
26% Baby boomers (55-73)
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43% have children under 26 covered on their health plan.
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60% have been at their company for five or more years and 14% for less than two years.
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51% say their current level of burnout due to work is moderate to very high.

Fragile financials

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40% couldn’t go a month without a paycheck.
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50% couldn’t afford an out-of-pocket expense of $1,000 or more if an unexpected serious illness or accident occurred today.
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37% have held off on seeing a medical professional because of cost concerns.
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92% who have more than one job or “gig” say it’s to help make ends meet.

Did you know?

When it comes to the most important feature of benefits administration and enrollment, transportation and warehousing employers value “ease” more than employers in most other industries at 29%. In this case, it may be best to pick up the phone: 34% of employees in the transportation and warehouse sector prefer a quick call over other contact methods. That’s much higher than the national average of 23%.


Benefits preference and enrollment

Most necessary insurance plans:

1 Major medical/health insurance
2 Dental
3 Vision
4 Accident
5 Life

Participants ranked first, second or third most necessary.

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42% say the ongoing national debate about health care has helped them better understand their options; meanwhile, 21% say it has made them more confused about their choices.
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76% of employees are enrolled in major medical/health insurance through their employer.
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92% of employees enrolled in supplemental insurance say the coverage helps to protect their financial security.

Most desired nontraditional benefits:

1 Flexible work schedule
2 Employee assistance program
3 Health advocacy or medical bill negotiation
4 Wellness stipend
5 Identity theft protection

Participants ranked first, second or third most necessary.


Power of benefits

Employees say their benefits package is extremely or very important to their:

77% financial health
72% job satisfaction
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70% rank health benefits as one of the top-three most important aspects of looking for a new job.

Top value-added services desired by employees

Flexible work schedule

64% National average
64% Transportation and Warehouse

Wellness stipend

40% National average
36% Transportation and Warehouse

Health advocacy or medical bill negotiation

34% National average
43% Transportation and Warehouse

Employee assistance program

32% National average
44% Transportation and Warehouse

Identity theft protection

30% National average
29% Transportation and Warehouse

Legal assistance

23% National average
26% Transportation and Warehouse

Percentage ranking benefit first, second or third important.

About the Study

The 2019-2020 Aflac WorkForces Report is the ninth annual Aflac employee benefits study examining benefits trends and attitudes. Conducted by Kantar on behalf of Aflac, the study captured responses from 2,000 employees and 1,200 employers across the United States in various industries.

Archived Results

View previous Aflac WorkForces Report research:

- 2018 AWR Findings
- 2017 AWR Findings
- 2016 AWR Findings
- 2015 AWR Findings
- 2014 AWR Findings