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Benefits Trends

Businesses with 50 to 249 employees

Employee Results

Surveyed 448 Employees

62% of employees are enrolled in major medical/health insurance through their employer.

Employees are enrolled in the following voluntary benefits through their employer:

29% supplemental life insurance.
28% long-term disability insurance.
29% short-term disability insurance.
41% voluntary dental insurance.
36% voluntary vision insurance.
25% accident insurance.
12% cancer or other specified disease insurance.
19% critical illness insurance.
17% voluntary hospital insurance.
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Employees say they would most like their employers to offer the following during open enrollment:

43% say health and wellness discounts.
31% say health reimbursement account.
25% say home or auto insurance discounts.
30% say flexible spending account.
24% say scholarship or tuition reimbursement.
14% say identify theft or fraud protection.

Employees say they would prefer an insurance agent to communicate with them via the following:

40% Email
22% In person
20% Phone
7% Mail
6% Text
5% Online live chat
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Importance of Benefits
62% of employees would be at least somewhat likely to accept a job offer that included a slightly lower compensation but a more robust benefits package.
34% percent of employees say that improving their benefits package is one thing their employer could do to keep them in their job.
Value of Benefits
62% of employees say if their employer offered voluntary insurance benefits, they would be at least somewhat likely to purchase them.
55% of employees say they strongly or completely consider voluntary insurance benefits to be a part of a comprehensive benefits program.
87% agree they see a growing need for voluntary insurance.
29% have left a job or turned down a job offer due to the benefits offered.
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Financial Well-being
61% of employees would be able to pay less than $1,000 for out-of-pocket expenses if an unexpected serious illness or accident occurred today.
28% of employees say that due to high medical costs they have avoided going to the doctor; 19% have delayed a medical procedure.
22% of employees say that within the last year, they or a family member had to miss a week or more of work due to illness or injury.
21% of employees say they could only go one week without a paycheck; 49% could go less than one month.

Employees say that a benefits package is at least somewhat important to:

94% Job satisfaction
88% Loyalty to employer
86% Work productivity
95% Well-being
93% Financial health
About the Study

The 2019-2020 Aflac WorkForces Report is the ninth annual Aflac employee benefits study examining benefits trends and attitudes. Conducted by Kantar on behalf of Aflac, the study captured responses from 2,000 employees and 1,200 employers across the United States in various industries.

Archived Results

View previous Aflac WorkForces Report research:

- 2018 AWR Findings
- 2017 AWR Findings
- 2016 AWR Findings
- 2015 AWR Findings
- 2014 AWR Findings