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88% of employees were surprised by at least one type of medical expense when they or a close family member experienced a serious health event.*

Open Enrollment Trends

The 2019-2020 Aflac WorkForces Report was conducted between Sept. 25 and Oct. 17, 2019, prior to the COVID-19 crisis. Consequently, the data doesn’t reflect changes taking place in the workforce as a result of the pandemic. In these challenging times, health insurance, benefits programs and financial security continue to be important for and their employees. The Aflac survey provides insight into issues that are, perhaps, even more relevant in the current environment – like the rising cost of health care, influence of paid family leave and rising out-of-pocket expenses. It is in this spirit that we share the data included in the ninth annual Aflac WorkForces Report.

About the Study

The 2019-2020 Aflac WorkForces Report is the ninth annual Aflac employee benefits study examining benefits trends and attitudes. Conducted by Kantar on behalf of Aflac, the study captured responses from 2,000 employees and 1,200 employers across the United States in various industries.

Archived Results

View previous Aflac WorkForces Report research:

- 2018 AWR Findings
- 2017 AWR Findings
- 2016 AWR Findings
- 2015 AWR Findings
- 2014 AWR Findings