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For existing account servicing call: 800.992.3522

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For companies with fewer than three employees, please check out our individual and family coverage. Learn more.

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One Day PaySM FAQ

Have questions about One Day Pay? We've got some pretty quick answers right here.

What is One Day Pay?
Who is eligible for One Day Pay?
What is Aflac SmartClaim®?
Why can’t all policies be filed using SmartClaim?
Is One Day Pay available for Aflac Group?
Does it cost anything for One Day Pay?
What happens if I have more than one Aflac policy, do I have to file a separate claim for each one?
You say my documentation needs to be electronically uploaded. What if I don’t have access to a scanner?
What if I don’t have my claim documentation when I start the claim process?
What if I initiated an Aflac SmartClaim but mailed or faxed my supporting documentation?
How do I get paid?