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What you need to know about today’s telehealth

Telehealth isn’t new – but in 2021, it’s more accessible and widely used than ever. Because it now plays such an essential role in employee health and benefits, you and your clients will want to stay on top of the trend.

Telehealth is popular

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79%

of employees say virtual appointments are as good as in-person visits.1

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25%

of employees say virtual appointments are better than in-person visits.1

It’s one of the few good things to come out of the pandemic – and it’s here to stay

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  • 83% of patients say they’re likely to use telehealth after COVID-19.2
  • Telehealth patient interactions were just 9% before the pandemic; 51% now.3
  • Percentage of diabetics tracking their blood sugar correctly nearly doubled from another study when they started using telehealth.4
  • Telehealth patients with congestive heart failure saw improvement in hospital readmission rates.5

Telehealth is becoming a standard part of employee benefits packages

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72%

of employers covered telehealth in 2019.6

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31%

of employers offer virtual mental-health coaching, up 13% from 2019.7

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26%

of workers expect their employers to offer telehealth to make returning to a physical workspace safer after the COVID-19 pandemic.7

Telehealth warrants communication

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42%

of people say understanding how insurance covers telehealth would help them use it.2

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57%

say the same of simply receiving communication that telehealth is available.2

Talk with your broker sales representative to learn about telehealth and other value-added services available through Aflac.