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One Day PaySM FAQ

Have questions about One Day PaySM? We’ve got some pretty quick answers right here.

What is One Day PaySM?
How do I file a claim to get paid in one day?
How will I receive my claim funds?
Does it cost anything to sign up for One Day PaySM?
What types of claims qualify for One Day PaySM?
Why can’t all policies be filed using Aflac SmartClaim®?
What happens if I have more than one Aflac policy—do I have to file a separate claim for each one?
You say my documentation needs to be electronically uploaded—what if I don’t have access to a scanner?
What if I don’t have a scanner, smartphone or access to a computer?
What if I don’t have my claim documentation when I start the Aflac SmartClaim® process?
You processed my claim quickly but it took me 5 days, beyond the date the claim was paid, to receive my check in the mail.
You processed my claim quickly but it took me 2 days beyond the date the claim was paid to receive my claim payment in my bank account.
What if I initiated my claim through Aflac SmartClaim® but mailed or faxed my supporting documentation?
What if I file my claim through Aflac SmartClaim® with all my required documentation uploaded during the weekend or a holiday?
Is One Day PaySM available for Group claims?
Hopefully, we’ve answered your questions. If not, just give us a call.