To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
There was a cyber incident on Feb. 21, 2024, involving Change Healthcare, a company that helps health care providers manage customer payments and insurance claims. This incident has impacted electronic exchanges throughout the health care industry, including health care providers, hospitals, individual practitioners, practice groups, diagnostic centers, laboratories and pharmacies. While this attack was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
Ines Gutzmer
SVP, Chief Communications Officer
o: 706-763-3076
c: 762-207-7601
igutzmer@aflac.com
Media Contact
Jon Sullivan
Director, Corporate Communications
o: 706-763-4813
c: 706-573-7610
jsullivan@aflac.com
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