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Press Release Story

Our Heroes and 'the Power to Do Good' Aflac highlights annual corporate social responsibility report through inspirational stories

COLUMBUS, Ga., July 26, 2017 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at the worksite in the United States, today announced the unveiling of the 2016 Corporate Social Responsibility (CSR) Report. The comprehensive report, which reflects the actions of Aflac, its employees and its independent sales agents, recounts the company's actions in conducting business with integrity and ethics, highlighting activities throughout 2016. The report also reflects Aflac's commitment to building and maintaining a solid corporate reputation, utilizing valuable information garnered through studies conducted by Reputation Institute and Aflac's annual CSR Survey of consumers and investors. The company uses data gathered through these studies to gauge the effectiveness of its CSR programs.

Aflac unveils 2016 Corporate Social Responsibility Report featuring CSR Heroes for contributions that inspire others and advance
our commitment to ethics, workplace diversity and inclusion, philanthropy and environmental sustainability. “Everyone has the power to do good.”

"At Aflac, we have long believed that who we are as a company says as much as the products and services we provide," said Aflac Chairman and CEO Dan Amos. "Our studies as well as validated, third-party data show that consumers, shareholders and the community at large increasingly expect and even demand that companies conduct business the right way, with integrity and values. Through this report, we are pleased to provide a window into how Aflac strives to meet those expectations every day."

In the report, Aflac employees and independent sales agents who have embodied this year's theme, "Everyone has the power to do good," share stories about their work, bringing to life Aflac's ethical business practices, a productive and diverse workplace, philanthropic efforts and environmental sustainability initiatives.

These "CSR Heroes" went above and beyond by:

  • Coordinating a 12-person team to host fundraising events supporting childhood cancer research and treatment, helping Aflac reach its philanthropic goal of raising $110 million through its Duckprints Initiative;
  • Kick-starting personal passion projects across the country, including a family emergency shelter and meal program called "The Breakfast Crew"; fundraising for Camp Hope, a summer camp for children with cancer; and volunteering at Arnold Palmer Children's hospital.
  • Promoting diversity in the workplace and opportunities for women in the U.S. and Japan through mentorship and employee engagement programs;
  • Ensuring transparency and honesty are woven into the fabric of each department; and
  • Championing companywide participation in recycling efforts through a supply swap that has saved Aflac more than $50,000;
  • Coaching employees to reach new heights in their careers through career counseling services at Aflac's Career Success Centers, leading to the promotion and/or positive career movement of more than 1,200 employees over the past three years.

Employee stories introduce each chapter of the report: Governance, Workplace, Philanthropy, Environmental Sustainability and Aflac Japan. This outline and content within are based on key CSR dimensions, as defined by Reputation Institute, considered the gold standard in reputation tracking.

The 2016 Aflac Corporate Social Responsibility Report marks the company's second year working toward adherence to the criteria of the Global Reporting Initiative (GRI), the world's most widely used sustainability reporting framework. Disclosures that fulfill GRI G4 Core, the latest guidelines, are noted throughout.

The report is available online at

About Aflac

When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance, and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 19th consecutive year and included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit or

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo. (PRNewsFoto/Aflac)

Media contact – Darcy Brito, 706.320.2358 or

Analyst and investor contact – David A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or