Help for those affected by recent natural disasters | Learn More

A message from Aflac

To our policyholders in areas affected by wildfires in designated California counties: Butte, Lake, Mendocino, Napa, Nevada, Orange, Solano, Sonoma, and Yuba, as well as those in areas affected by recent hurricanes in Puerto Rico and the Virgin Islands, please know that the thoughts and prayers of everyone at Aflac are with you. We are working with government agencies that represent all declared disaster areas, including those under emergency order, to ensure we do everything possible to help you. Based on that guidance, we have extended the due dates for policy premiums by 60 days for those living in places that have been declared disaster areas or are under emergency order. If you have a question about your policy or need help, contact us at 800-992-3522. To help with the recovery, Aflac made a $500,000 donation to the American Red Cross, and our employees are making their own private contributions. Please be safe, as the care of you and your families is paramount.

Un mensaje de parte de Aflac

A nuestros asegurados en las áreas afectadas por los recientes huracanes, queremos que sepan que todos en Aflac estamos pensando en, y orando por, ustedes. Estamos trabajando con agencias del gobierno que representan todas las áreas declaradas como zonas de desastre, para asegurarnos de hacer todo lo posible para ayudarles. Basándonos en su consejo, hemos extendido por 60 días las fechas de vencimiento de las primas de las pólizas de aquellos que viven en áreas declaradas como zonas de desastre. Si tiene una pregunta sobre su póliza o necesita ayuda, contáctenos al 800-992-3522. Para ayudar con la recuperación, Aflac ha donado $500,000 a la Cruz Roja Americana y nuestros empleados están efectuando sus propias donaciones. Por favor cuídense, ya que su bienestar y el de sus familias está por encima de todo.

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Press Release Story

Vacation or Medical Bills? It's 'Dad's Choice' in Aflac Duck's New TV Commercial

COLUMBUS, Ga., May 8, 2017 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at the worksite in the United States, today announced the launch of its new television commercial, "Dad's Choice," which features a family comically debating if they'd rather go on an unforgettable vacation or pay unexpected medical bills. The new ad will debut tomorrow during The Voice, which airs at 8 p.m. ET on NBC.

A recent survey of working moms found that even with health insurance, about half (49 percent) of respondents didn't have the money to cover their insurance deductible.1 More than 54 percent of working moms surveyed said they have had to divert funds away from something else to pay for medical expenses. Which source of savings suffers the most? The family vacation fund.

"As summer approaches, families across the country are getting ready to pack their bags and hit the road to experience new adventures," Aflac Senior Vice President and Chief Marketing Officer Gail Galuppo said. "Unfortunately, many moms and dads don't realize that they may be forced to choose between making family memories and paying important medical bills if they aren't protected with help from supplemental insurance like Aflac's."

"Dad's Choice" opens with a son holding a baseball bat and a father cowered on one knee holding a wadded up T-shirt over his face covering an injury. The mom runs to the yard to find out what went wrong. The son responds, "Dad kind of … walked into my swing."

The mom immediately realizes, "Don't you mean Dad kind of ruined our Hawaii fund?" Amid groans of pain and his family squirming because of the injury, the father tries to communicate the severity of the situation, insisting, "I should go to the hospital." Yet, all the mother hears is, "There goes the airfare."

When given the choice between paying for Hawaii or his dad's face, the son wastes no time in raising his hand to cast a vote for Hawaii. The mom cheerfully reveals her vote, "Ha-wa-ii," high-fiving her son – and eventually her husband, who concedes that Hawaii is just too good to pass up.

"Health insurance may not cover everything related to unexpected injuries and illnesses," added Galuppo. "And when families are hit with unexpected medical costs, cash from Aflac can help make sure our customers maintain their lifestyle and don't have to make tough choices like whether they should go to Hawaii or take care of dad's face."

To learn how to keep your lifestyle healthy and to request a quote, visit

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 19th consecutive year and in 2017 included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit or

Aflac Logo. (PRNewsFoto/Aflac)

Media contactKristen Fraser, 706.243.5543 or

Analyst and investor contact David A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or  

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

1 The Aflac + Working Mother Survey was conducted via online panel in the United States between Sept. 22-27, 2016, among 1,000 women age 18+ who work full time, have at least one child under age 18 living at home and have major medical/health insurance. Sample error for 1,000 respondents is approximately 3.1 percent at 95 percent confidence. Sample was balanced for household income and geography. A full methodology is available. The survey was conducted by AYTM Research on behalf of Aflac and Working Mother magazine.