Help for those affected by recent natural disasters | Learn More

A message from Aflac

To our policyholders in areas affected by wildfires in designated California counties: Butte, Lake, Mendocino, Napa, Nevada, Orange, Solano, Sonoma, and Yuba, as well as those in areas affected by recent hurricanes in Puerto Rico and the Virgin Islands, please know that the thoughts and prayers of everyone at Aflac are with you. We are working with government agencies that represent all declared disaster areas, including those under emergency order, to ensure we do everything possible to help you. Based on that guidance, we have extended the due dates for policy premiums by 60 days for those living in places that have been declared disaster areas or are under emergency order. If you have a question about your policy or need help, contact us at 800-992-3522. To help with the recovery, Aflac made a $500,000 donation to the American Red Cross, and our employees are making their own private contributions. Please be safe, as the care of you and your families is paramount.

Un mensaje de parte de Aflac

A nuestros asegurados en las áreas afectadas por los recientes huracanes, queremos que sepan que todos en Aflac estamos pensando en, y orando por, ustedes. Estamos trabajando con agencias del gobierno que representan todas las áreas declaradas como zonas de desastre, para asegurarnos de hacer todo lo posible para ayudarles. Basándonos en su consejo, hemos extendido por 60 días las fechas de vencimiento de las primas de las pólizas de aquellos que viven en áreas declaradas como zonas de desastre. Si tiene una pregunta sobre su póliza o necesita ayuda, contáctenos al 800-992-3522. Para ayudar con la recuperación, Aflac ha donado $500,000 a la Cruz Roja Americana y nuestros empleados están efectuando sus propias donaciones. Por favor cuídense, ya que su bienestar y el de sus familias está por encima de todo.

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Press Release Story

Aflac's Innovative New Group Accident Plan Offers Customized Lifestyle Protection

COLUMBUS, Ga., March 28, 2017 /PRNewswire/ -- Recognizing that not every case is one-size-fits-all, Aflac, the leader in voluntary insurance sales at the worksite in the United States, today announced the launch of its new Group Accident plan with innovative benefits, higher payout amounts and lower premium rates. The new insurance offering allows brokers to provide clients with a customized plan that fits most budgets and directly targets the out-of-pocket costs that impact employees' financial freedom.

Given that 1 out of every 8 people seek medical attention for an injury each year,1 having accident insurance as part of an employee's benefits package is more important than ever in creating peace of mind for individuals and their families.

"Creating this new Group Accident plan demonstrates Aflac's commitment to meeting the needs of brokers and their clients by providing more choice, tailored coverage options and Day One value with bundled services," said Stephanie Shields, vice president of Product Innovation and Marketing at Aflac. "Since accidents are impossible to predict, clients can rest assured that adding this new plan to their benefits package will help prepare their employees for the unexpected at a price that fits most budgets."

Innovative benefits
Responding to the ever-evolving market demands, Aflac is pleased to include in this latest offering innovative benefits that extend beyond fractures and dislocations. These benefits include an organized athletic activity rider, which covers accidents that result from participating in team sports, as well as pain management, chiropractic treatment and alternative therapies needed as a result of a covered accident.

Day one value
By offering Aflac's new Group Accident plan, brokers can provide clients with a robust benefits package bundled with services that deliver Day One value at little or no cost. For example, Aflac's health advocate program helps customers navigate the complex health care landscape by offering support for a variety of issues, including finding doctors, understanding a diagnosis, negotiating medical bills and helping reduce out-of-pocket costs. 

Modular plan design equals increased customization
With four flexible benefit categories, the updated Group Accident plan allows clients to fully tailor their coverage by choosing which categories to offer their employees and at what benefit level (high, mid or low). With more specialty benefits offerings, this mix-and-match plan gives clients more control over benefits spending without sacrificing employee coverage. The four modules include:

  • Initial Accident Treatment: Offering the most traditional benefits associated with an accident plan, this category provides coverage for treatment needed after an accidental injury, such as a concussion, fracture or burn. Prescription, pain management and telemedicine coverage are unique to this module.
  • Hospitalization: While some accidents may lead to a quick trip to the emergency room, others can result in a hospital stay. By covering hospital admission, hospital confinement and intensive care, the Hospitalization category provides protection if a more serious accidental injury occurs.
  • After Care: The cost of medical care can continue after initial treatment, creating a financial burden. This category provides coverage for expenses incurred during recovery, such as follow-up transportation and alternative therapies.
  • Life-Changing Events: Unfortunately, some accidental injuries, like paralysis, dismemberment and joint replacement, can significantly change day-to-day life. With benefits like prosthesis repair and replacement as well as residence and vehicle modification, this category provides coverage to help with out-of-pocket medical costs associated with acclimation to a life-altering injury.

Additional benefit options
All four categories in the expanded Group Accident plan can be paired with optional riders that further enhance coverage to ensure clients and employees are able to craft a unique benefits package to suit their needs.

For more information, visit

1Injury Facts, 2015 Edition, National Safety Council

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 19th consecutive year and included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit or

Media contactKristen Fraser, 706.243.5543 or

Analyst and investor contact Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or