Help for those affected by recent natural disasters | Learn More

A message from Aflac

Ohio Consumers and Field Force members affected by severe storms and flooding beginning on Feb. 19, 2018:

To help provide relief for Ohio policyholders and field force members in counties that have been declared disaster areas by the Ohio Department of Insurance, Aflac has enacted the following measures:

  • 60-day deferment of premium payments coming due, starting on regular premium due date.
  • At least a 60-day (longer, if reasonable) extension of policy provisions that impose a time limit on an insured/claimant to perform an act, including transmittal of information or funds to Aflac.
  • This order will be effective for any premium coming due, or any time limit on insured/claimant action, between February 19, 2018 and May 24, 2018. Any deferment of payment or extension of time limit is not to extend past May 24, 2018.

Indiana Consumers and Field Force members affected by severe storms and flooding beginning on Feb. 15, 2018:

To help provide relief for Indiana policyholders and field force members in counties that have been declared disaster areas by the Indiana Department of Insurance, Aflac has enacted the following measures:

  • Provide a 60-day suspension of policy termination due to late payment in affected counties, and a case by case review in unnamed counties in Indiana
  • Provide a 60-day suspension of producer appointment cancellations due to producer failure to supply proof of renewal of license in affected counties, and a case by case review in unnamed counties in Indiana
  • 60-day suspensions would be enforced for terminations or cancellations falling between February 14, 2018 through May 1, 2018

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Matthew O. - Manager, Advertising Compliance

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In managing Aflac’s compliance standards, Matt Orr commits to honesty, transparency and integrity – threads woven into every department at Aflac. In this chapter, we’ll define what it means to do business “The Aflac Way,” highlighting how product innovation, customer protection, company recognition and our leadership team prioritize ethics above all.

Watch Video

Conducting Business 'The Aflac Way'

In managing Aflac’s compliance standards, Matt Orr commits to honesty, transparency and integrity – threads woven into every department at Aflac. In this chapter, we’ll define what it means to do business “The Aflac Way,” highlighting how product innovation, customer protection, company recognition and our leadership team prioritize ethics above all.

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In addition to Danny Cimmerer’s role as an IT senior manager at Aflac, he joined forces with 12 fellow co-workers to plan fundraising events in their quest to eradicate pediatric cancer. In this chapter, we’ll share stories about the different ways that we’re involved in the community around the nation. Whether it’s building a Habitat for Humanity house or setting records in helping kids and families dealing with cancer, we will illustrate how Aflac is more than just a company; it’s a family.

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About the Report

In this year’s report, Aflac employees and independent sales agents who have embodied the theme, Everyone has the power to do good, share stories about Aflac’s commitment to ethics, a happy and diverse workplace, philanthropy and environmental sustainability.

Archived Reports

View previous CSR Reports by year:

- 2015 CSR Report
- 2014 CSR Report
- 2013 CSR Report
- 2012 CSR Report