Contact Us

Aflac is here to help in any way we can. That's why we have dedicated service representatives and a special toll-free phone number specifically for Employees.

For customer service and claims (existing policy holders) call:
1-800-433-3036 from 8:00 AM to 5:00 PM ET.

To contact us in writing, please use the following address:
Aflac
PO Box 427
Columbia, SC 29202

If this coverage will replace any existing individual policy please be aware that it may be in your best interest to maintain your individual guaranteed-renewable policy.

Continental American Insurance Company (CAIC), a wholly-owned subsidiary of Aflac Incorporated.
CAIC underwrites group coverage but is not licensed to solicit business in New York, Guam, Puerto Rico, or the Virgin Islands.
For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company, and for groups sitused in New York, group coverage is underwritten by American Family Life Assurance Company of New York.

2801 Devine Street, Columbia, South Carolina 29205

©2012 Aflac Incorporated

AGC0032CLA 5/12