If you are a new Aflac account with less than 1,000 employees and you provided your e-mail address on the Payroll Account Acknowledgement form you completed with your agent, you will receive an e-mail containing a temporary password that you will need to use to complete your one time registration.
Existing accounts with less than 500 policy lines billed can contact our Customer Service Center at 1-800-992-3522 to have your contact information added. Once added you will receive an e-mail containing a temporary password that you will need to use to complete your one time registration. You can also go to www.aflac.com/BusinessServices and click Register for Business Services. You will need your Account Number, Billing Zip Code and IVR PIN (this is located on your invoice). If an error message is received advising already registered, please call the Customer Service Center at 1-800-992-3522 or e-mail BusinessServices@aflac.com. Please include your account number.