When the Administrator submits an invoice for approval, the Financial Approver will receive an email notifying them that there is an invoice ready for their review and approval.
- To approve the invoice for payment, click on the Approve Invoice button in the email to go to the login page for Aflac Business Services.
- Once you are at Aflac Business Services, enter your User ID and Password to access the site.
- On the Home tab, click the Approve/Reject button.
- Then, select either Approve or Reject. You can also add comments or instructions to be included with your response.
- Click Submit.
If you approve the invoice, an email will be forwarded to the Bill Payer if this role was established in the Account Settings section. If you do not have a Bill Payer defined, the approval will be returned to the Account Administrator.
If you reject the invoice, an email will be returned to the Administrator indicating that additional information or revisions are required for approval. It is helpful to include comments when returning a rejection.