Contact Us
Customer Service Center
(8:00 am - 8:00 pm EST)

1.800.99.AFLAC
(1.800.992.3522)
Press 1 for Policy Service
Press 2 for Accounts.
En Espanol
(8:00 am - 6:00 pm EST)

1.800.742.3522

Interactive Voice Response (IVR)
1.877.353.9487
available 24/7
Customer Service Center
BusinessServices@aflac.com

Please include your account number.

Policy/Invoice Change
1.800.448.8922

In New York, contact 
1.800.694.1265

Claims
1.877.442.3522

For claims in New York, contact 
1.877.844.0201

FSA Claims
1.877.353.9256

Aflac
1932 Wynnton Road
Columbus, GA 31999
In New York, contact 
22 Corporate Woods Boulevard
Suite 2
Albany, NY 12211

8AM – 8PM (ET)
Monday – Friday