Contact Us
Customer Service Center
(8:00 am - 8:00 pm EST)
1.800.99.AFLAC
(1.800.992.3522)
Press 1 for Policy Service
Press 2 for Accounts.
En Espanol
(8:00 am - 6:00 pm EST)
1.800.742.3522

Interactive Voice Response (IVR)
1.877.353.9487
available 24/7
Customer Service Center
BusinessServices@aflac.com

Please include your account number.

Policy/Invoice Change
1.800.448.8922

Aflac New York Policy/Invoice Change
1.800.694.1265

Claims
1.877.442.3522

Aflac New York Claims
1.877.844.0201

FSA Claims
1.877.353.9256

Aflac
1932 Wynnton Road
Columbus, GA 31999
Aflac New York Home Office
22 Corporate Woods Boulevard
Suite 2
Albany, NY 12211
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1.800.99.AFLAC
08:00AM ~ 8:00PM (EST) Monday ~ Friday