File a Claim Online

Using Aflac SmartClaim®, we process, approve and pay claims in just a day.

Download a Claim Form

Choose your state of residence and select the appropriate form(s).

Submit

Life claim forms for the state of Illinois must be obtained by contacting Aflac Worldwide Headquarters at 800.992.3522 to have the appropriate forms sent to you. Our customer service representatives are here to assist you Monday through Friday from 8 a.m. until 8 p.m. Eastern time.

Call Us Toll Free

800.992.3522

8:00 AM – 8:00 PM (ET)

Monday – Friday

File Your Claim by Fax

877.442.3522

File Your Claim by Mail

Aflac

1932 Wynnton Road

Columbus, GA 31999