Claim Forms

File a Claim Online

Connect with Aflac SmartClaim® and initiate your claims process online. Aflac has a one-day average turnaround for online claims.

Download a Claim Form

Choose your state of residence and select the appropriate form(s).

Submit

Life claim forms for the state of Illinois must be obtained by contacting Aflac Worldwide Headquarters at 800.992.3522 to have the appropriate forms sent to you. Our customer service representatives are here to assist you Monday through Friday from 8 a.m. until 8 p.m. Eastern time.

Call Us Toll Free

800.992.3522

8:00 AM – 8:00 PM (ET)

Monday – Friday

File Your Claim by Fax

877.442.3522

File Your Claim by Mail

Aflac

1932 Wynnton Road

Columbus, GA 31999