For Business Services users, removing an employee is done within the invoice online or within the employee’s profile.
Log in to Business Services to access this information.
For paper billing users, the codes at the bottom of the Aflac Statement are used to remove an employee. The codes indicate different reasons for the removal (e.g., T- Terminated, D- Deceased, R - Retired). Draw a line through the policy and policyholder's name to be removed, and place the appropriate code in the adjacent CR column.
In addition to making your changes on the statement, you may also fax your request directly to us at 1.706.660.7177.
