Fact Sheet: Education Employees
Overall Satisfaction With Benefits Packages

  • 14% of employees at educational institutions say they do not have access to insurance through their employer.
  • 37% of employees at U.S. educational institutions are only somewhat satisfied with their overall benefits package; 14% say they are not very/not at all satisfied.
  • 30% say their current benefits package meets their family’s needs only somewhat well; another 15% say their needs are not very/not at all well met.
  • 30% say their overall benefits package is significantly/slightly less competitive than the package their peers are receiving.

Benefits Communications

  • 40% agree that a well-communicated benefits program would make them less likely to leave their job.
  • 50% said their HR department communicated with them only at open enrollment or at new hire enrollment; an additional 22% say their HR department communicated about employee benefits only twice last year.
  • 45% get their advice/information about benefits by word of mouth from colleagues, friends and/or family.
  • 42% believe their human resources departments communicate only somewhat effectively about benefits offered by their employer; another 22% rate the communications as not very/not at all effective.
  • 17% say they are not very/not at all informed about benefits offered at their company; another 41% say they are only somewhat informed.

Benefits Effectiveness/Engagement

  • When asked if they need to be more engaged in making health insurance coverage decisions, 42% say they strongly or somewhat agree.
  • 53% strongly agree they would be more informed about health insurance choices if an insurance consultant were present during enrollment.
  • 67% somewhat or strongly agree they would be more likely to take advantage of a benefits package tailored to their personal situation.

Level of Protection and Preparedness

  • 45% say they are not very/not at all prepared to pay out-of-pocket expenses that aren’t covered by major medical/health insurance; another 41% say they are only somewhat prepared.
  • 26% have less than $500 available to pay out-of-pocket expenses associated with a serious illness or accident; 50% would have less than $1,000 available to pay out-of-pocket expenses.  
  • 18% have experienced a health issue that has affected their ability to get work done; 44% say having adequate insurance coverage would significantly affect their ability to cope with those issues.
  • 60% say that their overall benefits package impacts their work productivity; 16% of employees estimate that more than 30% of work productivity is lost due to concerns about personal/health issues.

Role of Voluntary Benefits

  • 52% say their employer offers voluntary benefits, but only 28% are enrolled.
  • 57% say that they are likely to purchase voluntary insurance if their employer offered it.
  • 41% say the addition of voluntary insurance to their benefits packages would offer them more health care coverage options; 32% say voluntary insurance would help meet their needs and give them more comprehensive insurance coverage.
  • 37% say their HR department is only somewhat knowledgeable about voluntary benefits; an additional 16% say their HR department is not very/not at all knowledgeable about voluntary benefits.

The 2012 Aflac WorkForces Report was conducted January 24–February 23, 2012, by Research Now on behalf of Aflac.