• 86% say they are offered insurance benefits.
• 25% are not very/not at all satisfied with their overall benefits packages.
• 31% say their current benefits packages meet their families’ needs, the least among employees in all industries; 22% say their needs are not very/not at all well met.
• 3 in 10 say their overall benefits packages are significantly/slightly less competitive than the packages their peers receive from competitors.
• 57% strongly agree they would be more informed about their health insurance choices if an insurance consultant during were present enrollment.
  

• 47% strongly agree that a well-communicated benefits program would make them less likely to leave their jobs.
• 13% say their HR departments communicated with them about employee benefits only twice last year; 77% said the communication took place at open enrollment or at new-hire enrollment. 
• 63% say their HR departments communicate too little about employee benefits, compared to 44% of employees overall. 
• 68% receive their benefits advice and information from word of mouth from colleagues, friends and family.
• 20% believe their HR departments communicate extremely/very effectively about employer benefits; 36% say the communication is not very/not at all effective.
• 29% say they are not very/not at all informed about benefits offered at their companies; just 31% say they’re extremely/very informed.
• 33% believe their HR departments are extremely/very knowledgeable about benefits; 23% rate them as not very/not at all knowledgeable.
  

• 50% strongly agree they need to be more engaged in making health insurance coverage decisions.
• 68% strongly agree that they would be more likely to take advantage of benefits packages tailored to their personal situations.
• 51% of workers who experienced a personal issue say the problem decreased their productivity; 37% say it decreased their ability to get to work on time or remain at work.
• 28% say they believe more than 30% of productivity is lost because they are concerned about personal issues.
  

• 64% say they are not very/not at all prepared to pay out-of-pocket expenses that aren’t covered by major medical/health insurance.
• 49% say they have less than $500 available to pay out-of-pocket expenses associated with a serious illness or accident. 
• 43% who experienced a problem that affected their ability to get work done attributed the problem to a health issue.
  

• Just 20% say they are offered voluntary benefits and 12% are enrolled.
• 60% say they would be likely to purchase voluntary insurance if offered by their employers.
• 19% say the addition of voluntary insurance benefits to their insurance packages would give them more options when it comes to health care coverage; 8% say the voluntary coverage would help them meet their insurance needs; 17% say voluntary benefits would give them more comprehensive insurance coverage.
• 38% say their HR departments are not very/not at all knowledgeable about voluntary benefits; 41% rate their HR representatives as extremely/very knowledgeable.

*2011 Aflac Workforces Report, conducted by Harris Interactive on behalf of Aflac, September 2010.