Fact Sheet: Government Employees
Overall Satisfaction With Benefits Packages

  • 5% of government employees say they do not have insurance benefits available through their employer, significantly less than any other industry sector.
  • 34% are only somewhat satisfied with their overall benefits package; another 9% say they’re not very/not at all satisfied.
  • 29% say their current benefits package meets their family’s needs only somewhat well; an additional 8% say their needs are not very/not at all well met.
  • 24% say their overall benefits package is significantly/slightly less competitive than the package their peers.

Beliefs About Benefits Programs

  • Nearly half (42%) agree that a well-communicated benefits program would make them less likely to leave their job.
  • 45% said their HR department only communicates with them about employee benefits at open enrollment or at new hire enrollment; another 19% say their HR department communicated with them just twice last year.
  • 45% of government employees say their HR department communicates too little about employee benefits.
  • 44% receive their advice/information about benefits by word of mouth from colleagues, friends and/or family.
  • 44% believe that their human resources department communicates only somewhat effectively about employer benefits; 21% rate the communication as not very/not at all effective.
  • 43% of government employees say they feel only somewhat informed about the benefits offered at their company; another 12% say they are not very/not at all informed. 

Benefits Effectiveness/Engagement

  • When asked if they need to be more engaged in making health insurance coverage decisions, 37% say they somewhat or very strongly agree.
  • Nearly half (47%) of government employees agree that they would be more informed about their health insurance choices if an insurance consultant were present during enrollment.
  • 69% agree they would be more likely to take advantage of a benefits package tailored to their personal situation.

Level of Protection and Preparedness

  • 39% say they are not very/not at all prepared to pay out-of-pocket expenses that aren’t covered by major medical/health insurance.
  • 23% have less than $500 available to pay out-of-pocket expenses associated with a serious illness or accident; 49% have less than $1,000 to pay for out-of-pocket expenses.  
  • 21% have experienced a health issue that  affected their ability to get their work done; 50% say having adequate insurance coverage would significantly affect their ability to cope with the issue.
  • 28% say their overall benefits package is very/extremely influential to their productivity.

Role of Voluntary Benefits

  • 52% say their employers offer voluntary benefits, yet only 27% are enrolled.
  • 35% say the addition of voluntary insurance to their benefits plan would provide more options when it comes to health care coverage; 34% say voluntary options would give them more comprehensive insurance coverage, and 28% say voluntary benefits would help meet their needs.
  • 64% say they would be likely to purchase voluntary insurance benefits offered by their employer.
  • 41% of government employees believe their human resources department is only somewhat knowledgeable about benefits; 17% say their HR representatives are not very/not at all knowledgeable.

The 2012 Aflac WorkForces Report was conducted January 24–February 23, 2012, by Research Now on behalf of Aflac.