- More than 2-in-5 (44%) workers agree that a well-communicated benefits program would make them less likely to leave their job.
- 37% of employees who say their HR departments communicate not at all/not very well are extremely/very likely to leave their jobs in the next year.
- While 84% of employers believe tailoring benefits communication to employees at different levels or life stages is important, only 26% do so.
- Workers who say their HR department communicates too little are nearly twice as likely (63% vs. 34%) to leave their jobs in the next year.
- Nearly half (45%) of employees say their HR department communicates too little about employee benefits.
Frequency of Benefits Communication and Likelihood to Leave:
|| Extremely/Very Likely to Leave Their Job in Next 12 Months|
| Communicates about benefits only at open enrollment or new hire enrollment
| Communicates 2 times throughout the year
| Communicates 3–5 times throughout the year
| Communicates 6–9 times throughout the year
| Communicates 10+ times throughout the year
- Nearly 2-in-5 employees (38%) say they believe their employer will educate them about changes to health care coverage as a result of health care reform.
- In contrast, only 12% of employers say educating employees about benefits is one of the top HR issues for their company right now.
- Well over half of employees (60%) say they have done nothing to prepare themselves or their family for possible changes due to health care reform.
- Just over half of employees (51%) say health care reform is too complicated to understand.
- 64% of employers use a broker or benefits consultant to determine their benefits options.
- 50% of employees strongly/somewhat agree they would be more informed about health insurance choices if they sat with an insurance consultant during open enrollment.
- 43% of survey participants say they would prefer to get information and/or advice on employee benefits from an HR or benefits professional at their company.
- 21% of employees say they get information and/or advice on employee benefits from colleagues, yet only 6% prefer to do so.
The 2012 Aflac WorkForces Report was conducted January 24–February 23, 2012, by Research Now on behalf of Aflac.