I wanted to follow-up and let you know how wonderful it has been applying for and having an Aflac accident insurance policy for our family.

When I broke my leg on April 18, 2011 while on a missions trip to Ensenada, Mexico, I didn't realize the amount of financial burden this would be to our family. After being treated initially in Mexico, I was driven across the border to Sharp Grossmont Hospital in San Diego and spent a week in the hospital with surgery to fix a tibial plateau fracture.

I have great major medical health insurance. However during my San Diego hospital visit, I had to pay emergency co-pay as well as a hospital co-payment. In addition to the San Diego hospital charges there was also a Mexico emergency room charge for seeing a doctor and getting an x-ray before I even crossed the border.

In addition to the hospital charges, my husband immediately flew to San Diego to stay with me during my surgery. After being released from the hospital 6 days later, we both flew back to Sacramento. Upon returning to Sacramento, I began weekly physical therapy and was out on disability from my part-time job for almost 5 months.

The way Aflac processed claims was incredible. Not only did they process claims on the cost of my hospital stay, travel expenses, and follow-up doctor's visits and physical therapy sessions, they also processed claims on other out-of-pocket expenses.

Thank you so much for all your amazing help during this difficult time. It has been a pleasure to work with you and the benefit checks from Aflac have been a tremendous help in a time of crisis. I don’t know what our family would have done without the help of our Aflac insurance policy.

The best part about having this accident policy is that this is the only policy I have from my part-time job at a bookstore. I believe applying for this supplemental insurance was the best decision our family made.

Sincerely,

Cynthia Parks
Sacramento, California