Insurer's Voice Record On Demand Application Shaves Weeks off Processing
COLUMBUS, Ga., Sept. 24 /PRNewswire/ -- Aflac has been named among the
InformationWeek 500, a listing recognizing the country's most innovative
corporations using business technology. Recognized for the fourth time since
2000, the insurer made the list on the strength of its Voice Record On Demand
(VROD), an application providing customers with an option to record requests
for policy changes via telephone. With messages recorded in real time, VROD
allows Aflac's customer service representatives to process requests in
significantly less time reducing the need for paper transactions.
"We are pleased to once again be included on the InformationWeek 500
list," said Gerald Shields, Aflac Chief Information Officer. "The creation of
VROD is one example of our efforts to continually enhance the customer service
experience for our policyholders. This project is the result of hard work done
by a quality IT team here at Aflac. We are extremely proud of their efforts
that have resulted in this recognition."
For nearly 20 years, InformationWeek has identified and honored the
nation's most innovative users of information technology with its annual
listing. The list is unique among corporate rankings because it spotlights
the power of innovation in information technology.
"The InformationWeek 500 honors today's leading companies who set the
benchmark for business technology strategies and projects," said
InformationWeek vice president and publisher, John Siefert. "The companies on
our list are some of the most innovative users of technology."
The top 2007 InformationWeek 500 companies were revealed at a gala awards
ceremony held during the InformationWeek 500 Conference in Tucson, Arizona,
from September 16-19. The complete list of companies is published in the
September 17 issue of InformationWeek magazine. To find out more, visit
For more than 50 years, Aflac products have given policyholders the
opportunity to direct cash where it is needed most when a life-interrupting
medical event causes financial challenges. Aflac is the number one provider of
guaranteed-renewable insurance in the United States and the number one
insurance company in terms of individual insurance policies in force in Japan.
Our insurance products provide protection to more than 40 million people
worldwide. Aflac has been included in Fortune magazine's listing of America's
Most Admired Companies for seven consecutive years and in Fortune magazine's
list of the 100 Best Companies to Work For in America for nine consecutive
years. Aflac has also been recognized three times by both Fortune magazine's
listing of the Top 50 Employers for Minorities and Working Mother magazine's
listing of the 100 Best Companies for Working Mothers. Aflac Incorporated is a
Fortune 500 company listed on the New York Stock Exchange under the symbol
AFL. To find out more about Aflac, visit aflac.com.
CONTACT: Mechell Clark, +1-706-243-8004, email@example.com, or Tim
Turner, +1-706-243-5594, firstname.lastname@example.org, both of Aflac Incorporated/