Global Reporting Initiative Index

Aflac’s 2012 Corporate Citizenship Report was prepared under GRI guidelines. We are self-reporting at the level C.

Section 1: Strategy and Analysis
GRI Profile Disclosure Description Location
1.1 Statement from the most senior decision maker of the organization about the relevance of sustainability to the organization and its strategy. 2012 Annual Report
(Refer to Pages 4-7) and 2012 Corporate Citizenship Report
(Refer to Page 2)
1.2 Description of key impacts, risks and opportunities. 2012 Annual Report
(Refer to Pages 8-9, 24-29)

 

Section 2: Organizational Profile
GRI Profile Disclosure Description Location
2.1 Name of the organization. 2012 Annual Report
(Refer to Cover)
2.2 Primary brands, products, and/or services. 2012 Annual Report
(Refer to Pages 13-14, 18)
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. 2012 Annual Report
(Refer to Page 30)
2.4 Location of organization's headquarters. 2012 Annual Report
(Refer to Back Cover)
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. 2012 Annual Report
(Refer to Pages 10-17)
2.6 Nature of ownership and legal form. 2012 Annual Report
(Refer to Back Cover)
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). 2012 Annual Report
(Refer to Pages 12, 20, 26-27)
2.8 Scale of the reporting organization.  
2.9 Significant changes during the reporting period regarding size, structure, or ownership. 2012 Annual Report
(Refer to Pages 8, 9, 17, 21)
2.10 Awards received in the reporting period. National Recognition

 

Section 3: Report Parameters
GRI Profile Disclosure Description Location
Report Profile
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. January – December 2012
3.2 Date of most recent previous report (if any). 2011
3.3 Reporting cycle (annual, biennial, etc.) Annual
3.4 Contact point for questions regarding the report or its contents. Jon Sullivan, 706-763-4813
Report Scope and Boundary
3.5 Process for defining report content. About the 2012 Corporate Citizenship Report
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). About the 2012 Corporate Citizenship Report
3.7 State any specific limitations on the scope or boundary of the report. About the 2012 Corporate Citizenship Report
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. About the 2012 Corporate Citizenship Report
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the indicators and other information in the report.  
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g. mergers/acquisitions, change of base years/periods, nature of business, measurement methods). N/A
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. About the 2012 Corporate Citizenship Report
GRI Content Index
3.12 Table identifying the location of the Standard Disclosures in the report. This report.
Assurance
3.13 Policy and current practice with regard to seeking external assurance for the report.  

 

Section 4: Governance, Commitments, and Engagement
GRI Profile Disclosure Description Location
Governance
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. 2013 Proxy Statement
(Refer to Pages 9-15, 23-26)
4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and if so, their function within the organization’s management and the reasons for this arrangement). 2013 Proxy Statement
(Pages 9-15)
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. 2013 Proxy Statement
(Pages 9-15)
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. 2013 Proxy Statement
(Refer to Pages 23-26)
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives and the organization’s performance. 2013 Proxy Statement
(Refer to Pages 27-44)
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. 2013 Proxy Statement
(Refer to Pages 23-26)
4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of genera and other indicators of diversity. 2013 Proxy Statement
(23-26)
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental and social performance, and the status of their implementation. Code of Conduct
4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Corporate Governance
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. Corporate Governance
Commitments to External Initiatives
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization.  
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.  
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations.  
Stakeholder Engagement
4.14 List of stakeholder groups engaged by the organization. 2012 Corporate Citizenship Report
(Refer to Page 4)
4.15 Basis for identification and selection of stakeholders with whom to engage. 2012 Corporate Citizenship Report
(Refer to Page 4)
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and stakeholder group. 2012 Corporate Citizenship Report
(Refer to Page 4)
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. 2012 Corporate Citizenship Report
(Refer to Page 4)

 

Section 5: Performance Indicators
GRI Profile Disclosure Description Location
Economic
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. 2012 Annual Report
(Refer to Pages 8-9, 17, 21, 24-29)
EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change. 2012 Annual Report
(Refer to Pages 8-9, 17, 21, 24-29)
EC3 Coverage of the organization’s defined benefit plan obligations. 2012 Annual Report
(Refer to Pages 8-9, 17, 21, 24-29)
EC4 Significant financial assistance received from government.  
EC5 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation.  
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Supplier Code of Conduct
EC7 Procedures for local hiring and proportion of senior management hired from the local community at locations of signification operation.  
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro-bono engagement.  
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. 2012 Annual Report
(Refer to Pages 8-9, 17, 21, 24-29)
Environmental
EN1 Materials used by weight or volume. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN2 Percentage of material used that are recycled input materials. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN3 Direct energy consumption by primary energy source. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN4 Indirect energy consumption by primary source. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN5 Energy saved due to conservation efficiency improvements. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN 6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN8 Total water withdrawal by source. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN16 Total direct and indirect greenhouse gas emissions by weight. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN17 Other relevant indirect greenhouse gas emissions by weight. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN19 Emissions of ozone-depleting substances by weight. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN20 NO, SO, and other significant air emissions by type and weight. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN21 Total water discharge by quality and destination. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN 22 Total weight of waste by type and disposal method. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN23 Total number and volume of significant spills. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
EN30 Total environmental protection expenditures and investments by type. Smart Green and 2012 Corporate Citizenship Report
(Refer to Pages 17-20)
Labor Practices and Decent Work
LA1 Total workforce by employment type, employment contract, and region.  
LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region.  
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.  
LA4 Return to work and retention rates after parental leave, by gender.  
LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.  
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.  
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region.  
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.  
LA9 Health and safety topics covered in formal agreements with trade unions.  
LA10 Average hours of training per year per employee by gender, and by employee category.  
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.  
LA12 Percentage of employees receiving regular performance and career development reviews, by gender.  
LA13 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.  
LA14 Ration of basic salary and remuneration of women to men by employee category, by significant locations of operation.  
Human Rights
HR1 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.  
HR2 Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken.  
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Benefits and Training
HR4 Total number of incidents of discrimination and corrective actions taken.  
HR5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. Vendor Information
HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.  
HR7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute the elimination of all forms of forced or compulsory labor.  
HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. Benefits and Training
HR9 Total number of incidents of violations involving right so indigenous people and actions taken.  
HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.  
HR11 Number of grievances related to human rights field, addressed and resolved through formal grievance mechanisms.  
Society
SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs.  
SO2 Percentage and total number of business units analyzed for risks related to corruption. 100%
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. 100%
SO4 Actions taken in response to incidents of corruption.  
SO5 Public policy positions and participation in public policy development and lobbying. Political Activity Report
SO6 Total value of financial and in-kind contributions to political parties, politicians and related institutions by country. Political Activity Report
SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.  
SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.  
SO9 Operations with significant potential or actual negative impacts on local communities.  
SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.  
Product Responsibility
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. N/A
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. N/A
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information. N/A
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.  
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Our Philosophy
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.  
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.  
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Privacy Practice
PR9 Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services.  

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