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Terms and Conditions
Coverage underwritten by American Family Life Assurance Company of Columbus. Group coverage underwritten by Continental American Insurance Company, which is not licensed to solicit business in Guam, Puerto Rico, or the Virgin Islands. For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company. For individual coverage in New York or coverage for groups sitused in New York, coverage is underwritten by American Family Life Assurance Company of New York.
Aflac processes most claims in about four days, and online claims received by 3pm ET in an average of one day. This does not include mail time. Online claim process is available for accident, sickness, cancer, and wellness type claims. Processing time is based on business days after all required documentation needed to render a decision is received & no further validation and / or research is required. Aflac Individual Company Statistic, October 2013.
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